Encountering issues with your PS5 DualSense controller is indeed an unfortunate event, yet not an uncommon one. Whether it’s lagging inputs or the disheartening phenomena known as “controller drift”, there are measures you can undertake to troubleshoot and hopefully rectify the problem. In this article, we delineate the detailed procedures to soft and hard reset your DualSense controller to restore its optimal functionality.

How to Soft Reset a PS5 Controller

Soft resetting your PS5 controller is the initial step you should take when you encounter minor glitches or connectivity issues. Essentially, it involves restarting the controller, which can eradicate temporary firmware glitches causing the problems. Here is a step-by-step process to guide you in soft resetting your controller:

  1. Access the Control Center: On your console’s home screen, press the PS button to access the Control Center.
  2. Navigate to Accessories: From the options displayed, select ‘Accessories’.
  3. Turning off the Controller: Find your controller in the list of accessories presented and select ‘Turn Off’ from the ensuing menu.
  4. Restarting the Controller: Turn your controller back on and scrutinize if the earlier issues persist.

This straightforward procedure often manages to resolve minor glitches and restore the normal functionality of your controller.

How to Hard Reset a PS5 Controller

In situations where a soft reset fails to address the problem, employing a hard reset might prove fruitful. This method resets the controller to its default settings, which can potentially fix more serious issues. Follow these detailed steps to conduct a hard reset on your DualSense controller:

  1. Preparation: Procure a paper clip, toothpick, or a similar pointed, thin object.
  2. Finding the Reset Button: At the back of your DualSense controller, locate a small hole – the abode of the reset button.
  3. Initiating the Reset: Insert the thin object into the hole and press the reset button gently but firmly, holding it down for approximately five seconds.
  4. Resynchronization: Upon turning the controller back on, it should automatically reconnect with your PS5. If not, connect it using a USB-C cable and press the power button on your console to initiate and complete the synchronization.

Now, your controller should ideally function seamlessly, allowing you to explore even the DualSense’s hidden features.

When Should You Reset Your PS5 Controller?

Identifying the right time to reset your controller can save you from unnecessary hassles. Here are the distinct situations warranting soft and hard resets:

Soft Reset Circumstances:
  • Unresponsive or intermittently responsive controller buttons.
  • The occurrence of input lag, creating a delay between button presses and corresponding on-screen actions.
  • Frequent disconnections requiring recurrent synchronizations.
  • Issues with the motion controls or audio quality when headphones are connected.
  • Battery-related problems like rapid draining or charging difficulties.
Hard Reset Scenarios:
  • Complete non-responsiveness of the controller, preventing even a soft reset.
  • Connection failures with the PS5 console, computer, or compatible mobile devices.
  • Persistent controller drift issues where the analog sticks detect unwarranted movements.

Note that, after a firmware update, a hard reset won’t revert the controller to a previous version. Waiting for the next update, which may bring a solution, is advisable.

Troubleshoot Your DualSense’s Issues With a Reset

A reset can be a powerful tool in rectifying various issues plaguing your PS5 DualSense controller. Soft resets often suffice for minor glitches, but hard resets are available for more severe issues. If the resets fail to alleviate the problem, it indicates a potentially deeper hardware issue, necessitating further examination.

In conclusion, by familiarizing yourself with the soft and hard reset procedures, you equip yourself to efficiently address and rectify unforeseen issues with your DualSense controller, thereby ensuring a smoother and more enjoyable gaming experience.

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