#refund rates

Steam Refund Policy Under Fire as Paddle Paddle Paddle Developer Calls for Change

Paddle Paddle Paddle, a praised Steam game, faces a 21% refund rate despite its 90% Very Positive reviews, prompting developer Zoroarts to urge a change in Steam's refund policy. The game's short playtime of ~4 hours is cited as the primary reason for refunds, sparking debate on the policy's impact on smaller experiences. Zoroarts argues the policy punishes developers of shorter games.